Tia - Cabin Crew Member
What were your first impressions of AirTanker when you joined?
"My first impressions of AirTanker were very positive, from the start of my experience it was clear that the company just wanted the best for you. Everyone works together and makes you feel comfortable."
How did you find the training process? Was there anything particularly helpful or challenging?
"I enjoyed the training Process. It is well structured, and all the instructors are very helpful. Having Paperbox revision modules really helped me when it came to revising. I think it is a great tool that is provided."
"My first impressions of AirTanker were very positive, from the start of my experience it was clear that the company just wanted the best for you. Everyone works together and makes you feel comfortable."
How did you find the training process? Was there anything particularly helpful or challenging?
"I enjoyed the training Process. It is well structured, and all the instructors are very helpful. Having Paperbox revision modules really helped me when it came to revising. I think it is a great tool that is provided."
Do you feel supported by your colleagues and management? Can you share an example?
"I do feel supported by colleagues and management, they can be quick to reply to queries I had and try to resolve issues that you may have. I have had a very positive introduction into the company, everyone is supportive when it comes to questions that I have about work and I feel that I could go to many people if I had a problem. My purser mentor has been extremely supportive and helpful when it comes to concerns of mine such as me feeling unsure about attending the wreath making event due to being a new crew member, he really reassured me that it would be a great opportunity to get to know people outside of a work setting."
How would you describe the work environment and culture at AirTanker?
"The working environment at Airtanker is like a community when it comes to being cabin crew, everyone wants to help you and see you succeed. Especially when it comes to being in the Ascension Island, you can choose what you like to do but more than often crew organise activities that everyone can be involved in and you really get to know people while being on trips."
"I do feel supported by colleagues and management, they can be quick to reply to queries I had and try to resolve issues that you may have. I have had a very positive introduction into the company, everyone is supportive when it comes to questions that I have about work and I feel that I could go to many people if I had a problem. My purser mentor has been extremely supportive and helpful when it comes to concerns of mine such as me feeling unsure about attending the wreath making event due to being a new crew member, he really reassured me that it would be a great opportunity to get to know people outside of a work setting."
How would you describe the work environment and culture at AirTanker?
"The working environment at Airtanker is like a community when it comes to being cabin crew, everyone wants to help you and see you succeed. Especially when it comes to being in the Ascension Island, you can choose what you like to do but more than often crew organise activities that everyone can be involved in and you really get to know people while being on trips."
What aspects of your job do you enjoy the most so far?
"I most enjoy getting to know new people and being on trips where crew events are planned, it allows me to enjoy not only the working side of being at Airtanker but also the social aspect of the job."
Have you participated in any of the health and wellbeing initiatives? How have they impacted your experience?
"I have not participated in any heath and wellbeing initiatives as of yet but feel that both health and wellbeing is well looked after at the company."
"I most enjoy getting to know new people and being on trips where crew events are planned, it allows me to enjoy not only the working side of being at Airtanker but also the social aspect of the job."
Have you participated in any of the health and wellbeing initiatives? How have they impacted your experience?
"I have not participated in any heath and wellbeing initiatives as of yet but feel that both health and wellbeing is well looked after at the company."
Do you feel there are ample opportunities for professional development and career growth?
"I know that there is many opportunities for growth at the company such as promotion, although I am not at that stage currently I feel that many people have gone from main cabin crew to seniors when they feel like they are ready. I know there are opportunities for professional growth such as being aware of different job roles in the company, you get the opportunity to learn about other roles and I think that allows you to grow professionally and use that knowledge in your own role."
How comfortable do you feel providing feedback to your managers or team? Have you had the chance to do so?
"I do feel comfortable giving feedback all the time, I think that feedback allows positive changes to be made if something isn't working. I have given feedback about the training course and the company induction day."
"I know that there is many opportunities for growth at the company such as promotion, although I am not at that stage currently I feel that many people have gone from main cabin crew to seniors when they feel like they are ready. I know there are opportunities for professional growth such as being aware of different job roles in the company, you get the opportunity to learn about other roles and I think that allows you to grow professionally and use that knowledge in your own role."
How comfortable do you feel providing feedback to your managers or team? Have you had the chance to do so?
"I do feel comfortable giving feedback all the time, I think that feedback allows positive changes to be made if something isn't working. I have given feedback about the training course and the company induction day."
How do you find the work-life balance at AirTanker? Are there any specific policies or practices that help you manage it?
"The work life balance is very good at the company, you get days off in each month which allow you to relax and socialise in your personal life."
Do you feel a sense of belonging and inclusion within the team? What has contributed to this feeling?
"So far I have felt very included within the team, I do feel that everyone's opinion is valid when it comes to being at work. Everyone tries to make you feel welcome when you report for duties."
Have you been involved in any community or social activities through AirTanker? How was your experience?
"I attended the wreath making activity in December 2024 and I really enjoyed it, it was a nice way of getting to know people outside work and also being able to meet Fiona (Head of Cabin Services) properly was really nice, as you don't get to see her day-to-day."
"The work life balance is very good at the company, you get days off in each month which allow you to relax and socialise in your personal life."
Do you feel a sense of belonging and inclusion within the team? What has contributed to this feeling?
"So far I have felt very included within the team, I do feel that everyone's opinion is valid when it comes to being at work. Everyone tries to make you feel welcome when you report for duties."
Have you been involved in any community or social activities through AirTanker? How was your experience?
"I attended the wreath making activity in December 2024 and I really enjoyed it, it was a nice way of getting to know people outside work and also being able to meet Fiona (Head of Cabin Services) properly was really nice, as you don't get to see her day-to-day."